Authorized REPs can submit billing disputes online
For Customers
How customers can dispute billing or meter reads
For Customers
How customers can dispute billing or meter readsFor Retail Providers To Submit
Billing Dispute Worksheet
Optional spreadsheet
What Happens Next?
- You will be sent an e-mailed copy of the billing dispute you just submitted
- We will reply to the billing dispute you submitted within 1 business day
- We will advise whether we have been able to identify a resolution
- If not, we'll advise you of the next steps we're taking
Call us at 800-738-5579 (8 am - 5 pm) if you haven't heard back from us within 1 business day.