Authorized REPs can submit billing disputes online
For Customers
How customers can dispute billing or meter readsFor Retail Providers To Submit
Billing Dispute Worksheet
Optional spreadsheet
What Happens Next?
- You will be sent an e-mailed copy of the billing dispute you just submitted
- We will reply to the billing dispute you submitted within 1 business day
- We will advise whether we have been able to identify a resolution
- If not, we'll advise you of the next steps we're taking
Call us at 800-738-5579 (8 am - 5 pm) if you haven't heard back from us within 1 business day.