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2006 COMPETITIVE RETAILER WORKSHOP MATERIALS

All documents are printable PDF documents. Some will download quickly; others may take a few moments.

• Agenda
• 1 - TNMP Operations
• 2- REP Relations Department
• 3 - Complex Billing - LodeStar Power Factor
• 4 - Regulatory Update
• 5 - Customer Care Call Center
• 6 - Terms & Conditions
• 7 - Meter Reading
• 8 - New Construction Work Management Flow
• 9 - TNMP Billing Department
• 10 - Hurricane Preparedness
• 11 - DNP / Weather Moratorium
• 12 - Credit & Collections
• 13 - Market Metrics REP Scorecard
• 14 - Current and Future Initiatives

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